Well Thought Hypnotherapy Privacy Policy

Last Updated: November 2025

Business Name: Natasha McCarty Designs Ltd

Trading As: Well Thought Hypnotherapy

Registered Location: C/O Jq Accountants Ltd Building 7 Fifth Floor (South) Chiswick Park, London, United Kingdom, W4 5YG

Email: [email protected]

Website: www.wellthoughthypnotherapy.com

1. Introduction

At Well Thought Hypnotherapy, your privacy matters.This Privacy Policy explains how we collect, use, and protect your personal data when you:

- Respond to one of our Facebook or Instagram ads

- Submit a form through Facebook, Instagram or our website

- Attend therapy sessions or training courses (in-person or online)

By sharing your details or interacting with our services, you agree to this policy.

2. Who We Are

Well Thought Hypnotherapy provides:

- Private hypnotherapy sessions for anxiety, stress, weight-loss, trauma, phobias, wellness and more

- Accredited hypnotherapy services under the Well Thought Hypnotherapy

We operate in full compliance with the UK-GDPR and the Data Protection Act 2018.

3. Information We Collect

We may collect the following types of personal information:

When engaging with Facebook or Instagram Ads and wellthoughthypnotherapy.com forms:

- Name

- Email address

- Phone number

- Location (city or country)

- Any comments questions or other preliminary details you provide

When booking therapy sessions:

- Full contact details (address, email, phone)

- Therapy session notes (confidential and securely stored)

- Payment details (processed through secure third-party providers such as Stripe, Paypal or Tide)

When visiting our website:

- IP address, device information, and browsing activity (via cookies or Meta Pixel tracking)

4. How We Use Your Information

Your information is used only for legitimate purposes, including:

- Responding to your enquiries or bookings

- Delivering therapy sessions and event information

- Sending appointment details, reminders and updates

- Providing follow-up information after enquiries or bookings

- Complying with professional or legal obligations

We may contact you by email, phone, or WhatsApp, but only in relation to the relevant services you express interest in.

5. Marketing and Facebook Advertising

When you interact with our Facebook or Instagram ads or submit your details, you consent to being contacted regarding Well Thought Hypnotherapy services.

We may use your details to:

- Send relevant emails about therapy options

- Run Meta or Google remarketing campaigns so you see relevant ads

- Invite you to special events or promotions

You can opt out at any time by clicking “unsubscribe” in any email or by replying “STOP” to any message.

We never sell, rent, or trade your data to any third party.

6. Data Storage and Security

All client data is securely stored in encrypted systems and password-protected devices.Therapy notes are held in strict confidence and never shared unless required by law (e.g. risk of harm or safeguarding).

We use secure and GDPR-compliant systems, including:

- Meta Business Suite (for lead data)

- Google Workspace & FEA Create (for bookings and communication)

We regularly review and update our data security measures.

7. Data Retention

Therapy clients: retained for up to 7 years after your final session (as per professional insurance requirements).

Marketing contacts: until you unsubscribe or request deletion.

8. Your Rights

Under the UK-GDPR, you have the right to:

- Access a copy of your personal data

- Request correction or deletion

- Withdraw consent for marketing

- Request data portability

- Complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

To exercise these rights, email us at [email protected]

9. Cookies and Tracking

Our website and advertising platforms use cookies and Meta Pixel tracking to measure performance and improve your experience.

Cookies help us:

- Understand which pages and content are most helpful

- Track ad performance and engagement

- Deliver relevant follow-up ads

You can manage or disable cookies at any time through your browser settings.

10. Third-Party Services

We only use trusted partners that comply with GDPR and data protection law, including:

- Meta (Facebook & Instagram) – ad delivery and lead generation

- Google – analytics & scheduling

- PayPal & Tide Banking - payments

- FEA Create – web design, hosting & email marketing

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

Well Thought Hypnotherapy

Email: [email protected]

Website: www.wellthoughthypnotherapy.com

Address: C/O Jq Accountants Ltd Building 7 Fifth Floor (South) Chiswick Park, London, United Kingdom, W4 5YG

12. Policy Updates

We may occasionally update this Privacy Policy to reflect legal, operational, or technological changes. The most recent version will always be available on our website.